service  

GOETTFERT instruments are well known for their long lasting lifetime with an extremely low failure rate. However, should there be any troubles with your instrument you can rely on our world wide service net, which enables a fast reaction in any case. Our specially trained Service-Team keeps your devices and the test results constantly on a high level of accuracy, even when they are exposed under heavy operational stress.
Especially for instruments mounted directly in the manufacturing process a fast solution of problems is highly appreciated to continue the control.

Maintenance and Servicing
Regular maintenance visits improve the reliability of your equipment! We offer Service contracts unique to your needs to keep the systems always on a high level of quality. Our team of specialists and the certified quality management system according to the international standard DIN EN ISO 9001 guarantee this for your satisfaction.
Remote maintenance
The use of our special remote control software (Teamviewer Software Download) enables our Service Engineers to control your instrument from our company remotely. This allows us to give you support for the operating Software, the handling of the instrument or to install program updates and fix configuration problems. Even training lessons might be a nice possibility to keep you always informed.
Your Advantages:
  • Worldwide well trained, specialized Service Team
  • High rate of spare part availability (even for older devices)
  • Continuous control of the equipment
  • Full service in case of emergencies
  • Know how for your company and your staff